Knowledge base

Answers before you make a move.

Understand registration, verification, inspections, offers, payment proof, transaction stages, support, and private document handling.

Yes. Creating a client account is free. You can browse verified listings, save favourites, and open a managed transaction at no cost.

Agents submit company information, government ID, referee details, and profile data. Verification admins review the submission before approval.

Every listing is reviewed by an admin before it appears publicly. Rejected listings never reach buyers.

From your transaction page you can request a physical or virtual inspection. The agent approves, rejects, reschedules, or completes it.

The MVP uses manual payment proof upload. A permitted Payment Admin confirms or rejects the proof before the transaction advances.

Each serious interest opens a transaction with defined stages, responsible users, countdowns, notes, and escalation handling.

Yes. A Help Desk admin is assigned to the transaction, and clients can open tracked support tickets from the dashboard.

Sensitive files such as IDs, documents, and payment proofs are stored privately and are only available to authorised users.